• Backup for borders/customs problems:
    • We are monitoring the main borders 24h/day, 7days/week using the support of online system of Traffic Customs Police and the information that we receive constantly from our drivers which are instructed to report immediately at VI Dispatcher Center any problem they can observe in traffic/at the borders
    • We are organized in order to change drivers at the borders if necessary, if they have to stop and we need a new transport program so that we can respect the transit time
    • We can find rapidly alternative routes if necessary so that we can use other border crossing points if the currently ones are blocked
  • We are constantly monitoring the weather situation on the routes in order to respect transit time: the vehicles are kept in excellent technical state, equipped wit adequate tires/chains, we are looking for alternative routes, change drivers etc.
  • We provide permanent GPS monitoring of all the vehicles – we can provide to clients online access to the GPS for the involved trucks/sprinters
  • The tractor units are equipped with Go Boxes for registration and payment of road taxes
  • The tractor units are equipped with navigation systems according the newest technologies, the maps are periodically updated by the suppliers of the navigation systems
  • Our transport dispatchers keep in touch with the clients and the drivers permanently, 24 hours a days, 7 days a week. We can report to the client vehicle status three times a day
  • We provide operative coordination in real time of the drivers: they are equipped with cell phones with permanent roaming system (for calls and data)
  • We have implemented a track & trace system on line which can be customized according the clients priorities
  • We offer systematic training of the drivers to make sure they are responsible and to be sure we permanently comply with the European and internal legal norms (especially the ones regarding program, tachograph etc.)
  • We offer systematic training to the drivers regarding our clients specific quality requests and internal procedures
  • We provide quick takeover of the goods in case of accidents, by displacing other VI vehicles or through our transport partners
  • We have CASCO, third party liability and CMR insurances supplied by European insurers with experience in the field and guaranteed solvability
  • We provide continuity of all services during holyday seasons, 24/7, 365/year